Welcome to Smoke Break - your complete training resource for convenience store assistant managers. Whether you're mastering daily operations, developing your leadership skills, or preparing for your next career move, our platform delivers practical, action-oriented content designed to help you excel in your role.
Through our flagship podcast "Smoke Break" and extensive training library, we provide targeted solutions for the unique challenges assistant managers face. Each episode delivers essential insights in just 5-10 minutes, perfect for learning during your break time. From staff scheduling and inventory control to customer service and store operations, we cover the critical skills you need to succeed.
Our content focuses on real-world scenarios that convenience store assistant managers handle daily:
  • Staff scheduling and supervision
  • Inventory management
  • Customer service leadership
  • Store operations support
  • Team training techniques
  • Problem-solving strategies
  • Crisis management
  • Career advancement skills
Join thousands of convenience store assistant managers who are developing their skills and advancing their careers through Smoke Break. Our practical, bite-sized training fits your busy schedule and delivers immediate value to your daily operations.
Ready to take your assistant manager skills to the next level? Start with our latest episode of "Smoke Break" or explore our role-specific training resources today.

Latest Episodes

Episode 15: Time Management - Balancing Service and Operations

Smoke Break - Episode 15: Time Management - Balancing Service and OperationsEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares practical strategies for m...

Episode 14: Building a Customer Service Dream Team

Smoke Break - Episode 14: Building a Customer Service Dream TeamEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares essential strategies for developing an...

Episode 13: Turning Unhappy Customers into Loyal Fans

Smoke Break - Episode 13: Turning Unhappy Customers into Loyal FansEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares proven strategies for transforming ...

Episode 12: The Art of Customer Service

Smoke Break - Episode 12: The Art of Customer ServiceEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares essential strategies for creating and maintaining...

Episode 11: Building a Culture of Safety and Compliance

Smoke Break - Episode 11: Building a Culture of Safety and ComplianceEpisode Duration: 8 minutesJoin host Mike Hernandez as he shares essential strategies for creating...

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