Welcome to Smoke Break - your complete training resource for convenience store assistant managers. Whether you're mastering daily operations, developing your leadership skills, or preparing for your next career move, our platform delivers practical, action-oriented content designed to help you excel in your role.
Through our flagship podcast "Smoke Break" and extensive training library, we provide targeted solutions for the unique challenges assistant managers face. Each episode delivers essential insights in just 5-10 minutes, perfect for learning during your break time. From staff scheduling and inventory control to customer service and store operations, we cover the critical skills you need to succeed.
Our content focuses on real-world scenarios that convenience store assistant managers handle daily:
  • Staff scheduling and supervision
  • Inventory management
  • Customer service leadership
  • Store operations support
  • Team training techniques
  • Problem-solving strategies
  • Crisis management
  • Career advancement skills
Join thousands of convenience store assistant managers who are developing their skills and advancing their careers through Smoke Break. Our practical, bite-sized training fits your busy schedule and delivers immediate value to your daily operations.
Ready to take your assistant manager skills to the next level? Start with our latest episode of "Smoke Break" or explore our role-specific training resources today.

Latest Episodes

Episode 25: De-escalating Tense Situations

Smoke Break - Episode 25: De-escalating Tense SituationsEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals essential de-escalation techniques that trans...

Episode 24: The Power of Empathy in Communication

Smoke Break - Episode 24: The Power of Empathy in CommunicationEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals how empathetic communication transform...

Episode 23: Clear and Concise Communication

Smoke Break - Episode 23: Clear and Concise CommunicationEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals the essential communication skills that make...

Smoke Break - Episode 22: The Art of Active Listening

Smoke Break - Episode 22: The Art of Active ListeningEpisode Duration: 6 minutesJoin host Mike Hernandez as he reveals the difference between simply hearing customers ...

Episode 21: Putting It All Together - Creating the Ultimate Customer Experience

Smoke Break - Episode 21: Putting It All Together - Creating the Ultimate Customer ExperienceEpisode Duration: 6 minutesJoin host Mike Hernandez as he demonstrates how...

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